Not Great|Recommended: NoI will not be renewing my lease at Signature Place and I would not recommend Signature Place to anyone I know. The day before I moved in, a pipe burst in my apartment and I was not made aware of it until I was in the office on move in day. They did absolutely nothing to help with the pipe burst, didn’t even put a fan in the apartment or open a window. So I moved into an apartment with soaking wet carpet, warped discolored cracking baseboards and a HORRIBLE smell that has yet to go away. Mold growing under the carpet with all of the moisture they just let sit is a concern of mine still. There were a multitude of other problems with the apartment at move in as well….carpet pulling up, broken ice maker freezer, bedroom and bathroom doors did not close unless forced shut, missing parts in the bathroom and many more. When maintenance came to fix all of these issues he told me that he had no idea why I was allowed to move into the apartment in the condition it was in. It took multiple visits to get some of the smaller issues taken care of and even longer to get the bigger issues taken care of, some of which are still not fixed and I have lived here for 3 months now. Now, three months after move in I just got my baseboards replaced, I still have yet to get my carpet replaced or have a mold inspection done which they told me is done multiple times over the next months when there is a pipe burst. It took me calling almost every single day for them to even come look at my carpets and then multiple more calls and trips up to the front office to get the baseboards replaced. Management was very negligent with this issue, and did almost nothing to help me out for my trouble. Along with all of the issues that I had during move in, I have now found 2 mice in my apartment, I can hear every thing the person above me does, as well I can hear everything that is going on outside through my windows and fireplace, my apartment still has a horrible smell, and my carpets are still pulling up. The parking at this apartment complex is AWFUL. There is no where to park, so people resort to parking on the curb which makes is extremely difficult to get through the lot or pull in back out of a spot if you have a car parked on the curb behind your spot.
Hannah, I am so sorry to hear about the issues that you have experienced and appreciate you providing your feedback. I am currently helping manage the property and would love a chance to meet with you so that we can get your issues resolved. I understand you have already done this and I apologize for asking you to do it again, I just want to ensure that I get things addressed. Please feel free to call or email me at firstname.lastname@example.org when some times that work for you. Meghan Rogers, Business Manager
Best place with pets |Recommended: YesI've lived in many different apartment complexs and this one has made me feel welcome, safe, and very comfortable. Every time I visit the office I'm greeted with a smile. Or when I need maintenance, the guys take care of everything I need very quickly. My dogs love this place too. We use the dog park everyday. This is the first time I'm living alone and I couldn't feel safer
Hi Vlada, Thank you so much for your feedback and kind words! We are so happy to hear that you enjoy not only what the property has to offer, but the team as well. If there is ever anything we can do, please just let us know! Meghan Rogers, Business Manager email@example.com or 913.685.5500
DISAPPOINTING|Recommended: NoCompared the other properties, this is not worth the money
Hi Sally, Thank you for providing us with your feedback. I'm sorry to hear that your experience with our community has been anything less than exceptional. I'd be happy to set up a time to speak with you, in person or over the phone to address any issues you have had. Please let me know what works best for you. Meghan Rogers, Business Manager firstname.lastname@example.org or 913.685.5500
Nice complex|Recommended: YesNeeded a short term 3 month lease while relocating to Overland Park. Signature Place fit this requirement well. They were able to accommodate me within a week. Overall a very well appointed and clean complex and apartment. One minor maintenance issue was handled very efficiently, and corrected by the next day. I did have my car broken into one night, but my fault for leaving the door unlocked. No damage or anything of value to take, and following this kept the door locked with no recurrence. Nice amenities to include seasonal pool, fitness room, clubhouse and outdoor grill. Overall, a very good experience at Signature Place for the short time I was a resident.
Safe and comfortable with wonderful amenities and management service|Recommended: YesThis apartment complex has several amenities for its residents, including a beautiful pool area and workout equipment facilities. It is located in a very safe neighborhood, and I never worry about our safety in the area. The management team is always eager to help with any questions or needs, and the maintenance crew is quick to respond to any requests.
It's a good place to live|Recommended: YesIts nice good area
Love Signature Place |Recommended: YesThey take such pride in keeping up the grounds and clubhouse area. Super quick and effective response times to maintenance issues. We've had multiple problems with one of our neighbors and they've done the best they can to solve the problems we've had. Overall a really great place to live and an awesome value
NICE PROPERTY|Recommended: YesThe good...Office staff is great and very helpful. Maintenance is done quickly. I have a carport so parking is not a problem. Apartments are average. They need some definite updates. fixtures, appliances My countertops in the kitchen have pieces missing on the sides, and white caulking is around the sink area or it looks like some type of glue , and my countertops are a charcoal color. The countertops should be redone. Grounds are maintained and look nice Pool needs to be fixed, a lot of broken tiles on the border of the pool and lap pool that were not addressed last year. The spa never seemed to work a lot of the time it would leak and the heater was always broken. It is a nice amenity if it would work properly Parking lot needs resurfaced, it is a mess, a lot of pot holes and very uneven throughout the property. Windows are not efficient, leak badly. Living on the first floor you can hear people above you from time to time but overall the neighbors around me are quiet. Insulation could be better to reduce utility costs I have the Drake floor plan and the layout is nice and very roomy for a one bedroom. Overall the property is nice and close to everything, but for the age of the units, rents are a bit high, and the renewal rates seem to be high also. Residents who have been here should be given discounts, as new tenants are, if they choose to renew at Signature Place. I know they do clean the carpets if you renew but there should be a discount on the rent also, especially if you want to commit to a lease longer than one year. There are a lot of newer units being built in the area and the rents at Signature Place are as high as the brand new apartments with more amenities.
Thank you, Deborah, for your time in reviewing Signature Place. We do have many upgraded apartment homes. We would love to show you the upgrades and see if you would like to transfer into one. Thank you for making your home at Signature Place. Zarina Cedar, Business Manager.
Very good property in all categories. I like living here.|Recommended: YesI would highly recommend living here.
Good|Recommended: YesQuiet. Nice place. Safe. Not much storage in two bedroom apartment, especially in kitchen.
Great convenient place to live|Recommended: YesThe area is really peaceful and conveniently located. The apartments are nice. However, the kitchens need major updating but overall I have enjoyed my living experience. The staff has been great and very responsive.
I enjoy this property |Recommended: YesI would for sure recommend someone to move to this community It is very quiet and very well kept
Love our home |Recommended: YesWe've lived here for 2 years, and just signed up for a third. We love living here. It's super quiet, everyone on the staff is super friendly and knows us by name, and we've only had minor, mostly cosmetic, issues with the apartment itself. These have all been responded to promptly by the maintenance staff. It's a great place to live and I would highly recommend it
Great Staff Great Location|Recommended: YesThe office staff is wonderful, they go out of their way to help when you have questions or need something done. Kelly and Melissa have been very helpful and assisted me in making a move to a larger apartment and it has been a very simple transition. Maintenance staff also gets any repairs done very quickly. The grounds are well kept . The location is close to everything you need shopping restaurants schools , I would recommend the property to anyone looking for a great place to live.
Great complex, helpful staff|Recommended: YesI've had a great living experience at Signature Place. The complex is quiet and clean. Also, any maintenance requests are answered in a very quick manner. I've lived in apartments where maintenance requests were simply ignored or not acknowledged until you made the request three different times. So maintenance in a quick and timely manner was very appreciated by me I also always felt very safe living here and on the property grounds. The extra amenities pool, exercise room are great. The apartments are nice, not run down.